Terms & Conditions

 

PRODUCTS & USE

 

Vulune skin and healthcare is a UK based offering skin and healthcare products for online purchase only. by accessing our website or purchasing our products, you agree to these terms and conditions.

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our products are designed to support general skin and health care they are not intended to diagnose, treat ,cure or prevent any medical condition  ​

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CUSTOMER RESPONSIBILITIES

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By purchasing from Vulune you confirm that:

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You read all product descriptions and instructions before use 

You will perform a patch test where recommended 

You are aware of any allergies, sensitivities or medical conditions that may affect product use 

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We are not responsible for adverse reactions caused by misuse, failure to follow instructions or undisclosed sensitivities

ORDERS & PAYMENTS

All orders are subject to availability and acceptance 

We reserve the right to cancel or refuse any order at our discretion 

 

 

 RETURNS & REFUNDS

You have 14 days from receipt of goods to request a return​ the products must be unused, unopened and in original packaging due to hygiene reasons opended or used products cannot be returned or refunded unless faulty

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FAULTY OR DAMAGED PRODUCTS 

 if a product arrives damaged or faulty, please contact us within 48 hours of delivery with photographic evidence, we will offer a replacement or refund where appropriate 

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HEALTH DISCLAIMER 

Our products are intended for cosmetic and personal care use only. Always consult a qualified healthcare professional before using new skincare or healthcare products especially if you are pregnant, breastfeeding or under medical care.

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LIMITATION & LIABLILITY 

to the fullest extent permitted by law, Vulune is not liable for individual reaction to products, lack of desired result or improper use of products. Our liability is limited to the purchase price of the product 

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CHANGES TO THESE TERMS

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We have the right to update these terms & conditions at any time. Continued use of our website constitutes acceptance of any changes  

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